Plain terms, plainly set out.

01Using this website

This site is operated by LC Marine Ltd, registered in England and Wales, company number 12827996, registered office Rope House, Rope Walk, Littlehampton, West Sussex, BN17 5DH.

The text, photographs, logos and layout on this site belong to LC Marine Ltd or are used with permission, and are not to be copied or reused without our written agreement. Manufacturer names and logos are the property of their respective owners and appear here to show the makes we are authorised to service.

We keep the information on the site accurate and up to date, but it is provided for general guidance. Service intervals, availability and prices can change, and nothing on the site is a formal offer to contract — a quote from us is. Where we link to other websites, we are not responsible for their content.

02Quotes & bookings

Filling in the enquiry form, emailing or ringing us is a request for a quote, not a booking. A contract between us starts when we confirm your booking in writing, by email or message.

Quotes are based on the information you give us and, where we have seen the vessel, on what was visible at the time. They are valid for 30 days unless we say otherwise. Marine work being what it is, faults are sometimes found only once an engine is stripped — if additional work is needed, we will contact you with the cost and wait for your go-ahead before carrying on.

03Carrying out the work

• We will carry out the work with reasonable care and skill, to the standards expected of a qualified marine engineer.
• Dates and timescales we give are estimates. Weather, tides, marina access and parts availability all affect marine work, and we will keep you informed if anything moves.
• You confirm that you own the vessel or have the owner's authority to instruct work on it, and that you have arranged any access permissions needed at the berth, mooring or yard.
• Please make sure the vessel is accessible and that anything valuable or loose is removed before we attend.
• Old parts are disposed of unless you ask us to keep them for you at the time of booking.
• We may need to run the engine or carry out a sea trial as part of testing the work.

04Payment

Unless we have agreed otherwise in writing, payment is due on completion of the work. We may ask for a deposit towards parts before ordering them, particularly on engine sales and larger jobs.

Where work has been carried out but not paid for, we may keep possession of the vessel or the parts concerned until the account is settled. We reserve the right to charge interest on late payment by businesses under the Late Payment of Commercial Debts (Interest) Act 1998.

05Warranty

We warrant our workmanship on repairs for 12 months from the date of completion. If something we did fails in that time, tell us and we will put it right.

Parts and new engines carry the manufacturer's own warranty, and we will help you make a claim under it. New engine warranties usually depend on servicing being kept up to schedule.

The warranty does not cover fair wear and tear, accidental damage, misuse, corrosion or weather damage, work or parts fitted by someone else, faults you were told about and chose not to have repaired, or consequences of running the engine after a fault has appeared.

06Cancellation

If you are a consumer and you booked with us at a distance or away from our workshop — by phone, email or through this website — you have 14 days from the date we confirm the booking to change your mind and cancel, without giving a reason.

If you ask us to start work inside those 14 days and then cancel, you will need to pay for the work carried out and any parts already ordered or fitted up to that point. Once the work is fully completed at your request within the 14 days, the right to cancel is used up.

To cancel, just email info@lcmarine.co.uk or ring 01243 345093. If you need to move a booked date, let us know as early as you can — berths and lift-outs are usually booked around your slot.

07The online shop

Orders placed through our engine shop at shop.lcmarine.co.uk are handled on a separate platform, and are subject to the terms, delivery and returns policy published there.

08Liability

We carry marine trade insurance and we take responsibility for loss or damage caused by our failure to use reasonable care and skill.

We are not responsible for pre-existing faults or conditions we were not asked to look at, for loss or damage that was not reasonably foreseeable, or, where you are a business customer, for loss of profit, loss of use, loss of contract or other indirect losses. For business customers our total liability for any job is limited to the amount paid for that job.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

09Complaints & governing law

If something is not right, tell us as soon as you can and we will look at it properly — most things are sorted with a phone call. We are a member of British Marine.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute.

If any part of these terms turns out to be unenforceable, the rest of them still apply.